Which of the following illustrates an act done in good faith?

• A. Accidentally giving the wrong snack bag to an inmate while following agency procedures.
• B. Deliberately altering a report to mislead investigators.
• C. Using force beyond policy but claiming necessity.
• D. Refusing to assist an inmate due to bias.

Answer: (A)

Good-faith action means you intend to follow laws and agency rules and act honestly, even if a mistake happens. The key is the mindset: no intent to deceive or harm, just trying to do the right thing within the rules.

Giving the wrong snack bag by accident while still following agency procedures shows this honest, rule-following intent. The error isn’t about lying or breaking policy on purpose; it arises from an unintended slip while doing what is required. That blend of following procedure and lacking deceptive motive exemplifies acting in good faith.

The other scenarios involve clear problems with intent or conduct. Deliberately altering a report to mislead investigators is deceitful and not in good faith. Using force beyond policy, even if a claimed “necessity” is argued, still violates policy and undercuts the honest, rule-based approach. Refusing to assist an inmate because of bias reflects prejudice and a failure to uphold duties, not good-faith behavior.